DKSH코리아｜Specialist Business Operation

Location:  

Seoul, KR, KR

Specialist, Business Operation

BU: HEC (헬스케어사업부)

Job description

1. Customer (Wholesaler) management

• Strategically manage and communicate business strategies to customer to achieve wholesale management goal.  
• Regular and timely manage customer credit status (credit limit review, credit status monitoring, AR check and collateral) to prevent bad debts.
• Establish strategically partnership with wholesalers to ensure seamless distribution to hospitals and pharmacies.
• Manage written contract & price contract to set up wholesaler management policy  
• Analysis market data through data, information collection through wholesalers
• Cooperate and support to commercial team to maintain product code in hospitals through wholesalers
• Process regular price-cut compensation and return products
• Handle and deal with customer complaints.

2. Sales closing data management & Commercial support

• To-market & In-market data analysis and report to commercial team
• Monthly sales closing report analysis and report
• Monitor inventory status to support smooth distribution to hospitals & pharmacies.
• Collaborate with commercial team for sales trend analysis.

3. Logistics support

• Support Order status, Inventory status etc.,
• Return goods management & support return goods process.
• Collaborate with SCM team for smooth distribution channel management.

4. Document management

• Support to establish Credit Policy, SOP and Procedure documentation.
• Approval evidence management.

Requirement

1. Minimum Bachelor’s degree or equivalent
2. Data analytical skills, skillful Excel
3. Strong interpersonal & communication skill to internal & external customers.
4. Experienced in SAP (MM module)

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