애질런트 테크놀로지스 · Enterprise Hardware Solutions Specialist

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek — so they can do what they do best: improve the world around us. Information about Agilent is available at http://www.agilent.com.

Want to make a real impact? Join the team that’s supporting sales by managing large integrated customer solutions, assessing risk and building effective client relationships. Here, you’ll work on project management assignments and deliver solutions, while continuously growing your skills and knowledge base.

The Enterprise Hardware Solutions Specialist is responsible for supporting and enabling the end-to-end customer engagement in the Enterprise Hardware Solutions portfolio. Provides expert knowledge on portfolio, business processes and requirements, and internal company tools. Assists cross functional team in opportunity identification and development. Leads cross functional team through implementation and go-live of successful deal development. Ensures all business processes are executed in compliance to Agilent business standards throughout end-to-end engagement.

Support and drive the profitable growth of the SAJK Enterprise Hardware Solutions business through effective utilization of Agilent internal tools. Identify and reconcile cross functional barriers to doing business through collaborative solution development.

Champion positive outcomes for both Agilent and customers by ensuring rigor and effectiveness in executing business processes. Leverage deep understanding of Agilent Enterprise Hardware Solutions portfolio and the needs of customers to enable and support meaningful connections with our customers.

To summarize key job duties and responsibilities:

• Support deal development and initial customer engagement by communicating value of relevant solutions to customers. Provides expert advice on solution scope and development to meet customer needs.
• Collaboratively develops custom programs or solutions to meet customer needs and challenges within Agilent capabilities.
• Provide cross functional team with clear vision of predicted deal profitability and guide deal development to support profitable growth of the Enterprise Services Business
• Lead cross functional team through technical development and setup of Enterprise hardware solutions.
• Develop key program or project documentation for cross functional team as part of program or project development and setup.
• Guide cross functional team through required business process steps such as deal approvals and agreement entry into relevant systems
• Provide necessary documentation and information for interfacing with Agilent internal systems that enable service delivery by operations teams
• Support adjustments to existing customer programs or projects while ensuring compliance to Agilent business standards

Qualifications

Bachelors or Masters Degree or University Degree or equivalent.
 

No prior experience required; may have up to 2 years of relevant experience.

• Minimum Undergraduate Degree. Degree in technical field is preferred but not required.
• Demonstrates ability to manage and progress multiple projects of medium to high complexity concurrently.
• Rigorous work ethic, with strong attention to detail. Must be comfortable handling several different types of information and documentation (technical information, financial information, and contract/agreement type documentation).
• Able to develop a strong awareness of overarching business, operational, and cross functional needs.
• Is familiar with the needs of a scientific laboratory at a user and management level.
• Strong communication (listening, written, verbal and digital) and teamwork skills, within an organization and across organizations, as well as wide organizational awareness.  (English must be very strong)
• Demonstrated ability to move forward in the face of adversity and provide leadership, vision, drive, and innovation to complex situations.  Project Management experience is preferred.
• Agile, Adaptable, Innovative, Driven, Passionate, Bold, Risk Taker and Problem Solver.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.