MKS Korea · Assoc Customer Relations Specialist(Temp.)

MKS Instruments는 고급 제조 공정의 중요한 매개 변수를 측정, 모니터링, 전달, 분석, 전력 공급 및 제어하여 고객의 공정 성능과 생산성을 향상시키는 기기, 하위 시스템 및 공정 제어 솔루션을 제공하는 글로벌 공급 업체입니다. 추가 정보는 http://www.mksinst.com에서 찾을 수 있습니다. Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you. We are looking for an exceptional Customer Relations Specialist who can make our customers impressed one more time not only with the features and quality of our products, but also with our delicate services. What you will do is: Maintains direct contact with customers before the sale. Accurately enters orders into the system and ensures that electronic orders flow into the system as intended. Monitors and maintains master data accuracy. Resolves complaints and conflicts as they relate to keeping customers satisfied Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially effect service and/or product revenue. Works with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management. Builds productive internal/external working relationships. What will you bring to the team, along with your curiosity is: Education: Bachelor’s degree

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