틱톡 · Search Operations Quality Assurance – Korean

Responsibilities
TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine based moderation to remove harmful content quickly and often before it reaches our general community.

What will I be doing?

• Quality inspection of labeled data on time and ensure the quality.
• Localize the labelling guidelines, support the guideline training, and align the guideline updates.
• Conduct calibration meeting with the labelling team in the appeal process: analyze different cases, record and evaluate their performance, offer solution and suggestion for the current problem to help the team improve the accuracy rate and alignment
• Work closely with R&D(Research and Development) and PM(Product Manager) in order to provide feedback on data quality.

Qualifications

What should I bring with me?

• Bachelor’s degree or above
• Native level of Korean and English can be working language, overseas working/training is a plus
• Learn about search engines, familiar with social media platforms
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users
• Strong ability to learn and understand
• Familiar with common office software, labeling experience is preferred

TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.