Description Supports the account team and account strategies to build customer relationships and grow our share of the customer's wallet with an assigned set of customers or a geographic region. Supports the account team in developing and maintaining positive customer relationships. Assists in organization of customer visits and negotiations. Supports the account team in identifying customer needs. As requested, helps curate/organize data and information that will help a specific customer to evaluate Cummins benefits. Provides information to the account team to support the negotiation and implementation of contracts with accounts. Helps coordinate communication and interfaces with the customer at appropriate levels. Coordinates internal communication across sales roles and segments and/or with internal stakeholders. Supports the account team to meet revenue and share goals within assigned accounts. Act as a champion for the voice of the customer within the business. Supports projects intended to improve customer relationships and customer value and to grow the business with assigned accounts. Executes the Cummins Sales Process. Supports/Maintains accurate reporting and forecasting, using Cummins tools and processes and Customer Relationship Management systems. Skills Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of