⛔️ 이 공고는 마감된 공고 혹은 비공개입니다
You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.
YOUR ROLE
You will utilize your demonstrated superior Air Logistics product + trade knowledge this role is primarily tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization.
YOUR RESPONSIBILITIES
- To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified and nurtured through the sales pipeline so as to close profitable and sustainable customer deals.
- To align your sales efforts with CCL Managers, Pricing and Air Logistics Business Development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the CCL team, supporting resolutions as required.
- To align with CCL colleagues when onboarding new customers.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the CCL Managers and team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
YOUR SKILLS AND EXPERIENCES
- Fluency in both Korean and English
- Bachelor’s degree in economics and logistics related preferred
- At least 2 years of Sales experience in freight forwarding
- In depth knowledge of Air Logistics operations
- Collaborative mindset – sense of urgency and proactive communication
- Excellent listening skills
- Strong oral and written communication skills
- Goal oriented, self-disciplined, and self-motivated to produce results
- Good problem solving and negotiation skills
- Advanced computer skills with emphasis on Microsoft Office suite
GOOD REASONS TO JOIN
At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
ABOUT KUEHNE+NAGEL
With over 74000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.
YOUR ROLE
You will utilize your demonstrated superior Air Logistics product + trade knowledge this role is primarily tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization.
YOUR RESPONSIBILITIES
- To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified and nurtured through the sales pipeline so as to close profitable and sustainable customer deals.
- To align your sales efforts with CCL Managers, Pricing and Air Logistics Business Development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the CCL team, supporting resolutions as required.
- To align with CCL colleagues when onboarding new customers.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the CCL Managers and team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
YOUR SKILLS AND EXPERIENCES
- Fluency in both Korean and English
- Bachelor’s degree in economics and logistics related preferred
- At least 2 years of Sales experience in freight forwarding
- In depth knowledge of Air Logistics operations
- Collaborative mindset – sense of urgency and proactive communication
- Excellent listening skills
- Strong oral and written communication skills
- Goal oriented, self-disciplined, and self-motivated to produce results
- Good problem solving and negotiation skills
- Advanced computer skills with emphasis on Microsoft Office suite
GOOD REASONS TO JOIN
At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
ABOUT KUEHNE+NAGEL
With over 74000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
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